Thursday, August 13, 2009

Where Are Radio’s Cheerleaders?

Southwest Airlines was a different company when Herb ran it.

Wal-Mart was a different company when Sam ran it.

Radio was a different business* when radio people ran it.

With incredible respect to the broadcasters in boardrooms and on selection committees, we have lost focus and direction. . .because we have lost the clear, omnipresent leadership of yore.

When Herb ran Southwest, you would see him everywhere—taking tickets, handing out boarding cards, serving coffee.

When Sam ran Wal-Mart, you would see his plane at the local airport and the man himself leading associate rallies and saying to customers (who mostly thought he was just other retiree greeter), “How may I help you?”

When radio people helmed our industry* associations, they gave us a very personal, public, omnipresent face. They may not have served popcorn at remotes, but they were in touch with the community in ways that inspired, informed—and exemplified.

Yes, Southwest, Wal-Mart and radio are different businesses today, and all the king’s Herbs, Sams, Eddies and Garys can’t have stopped the trends of time.

Nor am I advocating a return to those golden days of yesteryear. We have to face the realities of today and tomorrow, and we need leaders who are of today and tomorrow.

But those leaders will serve us best if they are also of our industry. As individual operators, we need a big dose of what we’re lacking right now: visibility, inspiration, cheerleading. That’s the leadership we need. I hope we deserve it.

*A word about wording: I am sensitive to those who want to call radio something other than an “industry” or a “business.” “Craft” falls short and “profession” has a limited application. When we settle on a better word, I’ll use it.

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